RID Internal Help Link (RIHL)
Submission of Internal Leave Request
- Navigate to Leave Request Forms: Click on "Leave Request Forms".
- Select Internal Leave Request: Click on "Internal Leave Request".
- Access the Request Form: Click on this link.
- Download and complete the Request Form: Fill in your details accurately.
- Notify Handover Contact: Send the completed form to the person you are handing over to for endorsement.
- Submit for Processing: Resend the form to Administration for processing or simply upload and submit the completed form using the “Internal Leave Request form” on the website.
Submission of College Leave Request
- Access the Website: Go to https://rid.ug.edu.gh/rid-help
- Navigate to Leave Request Forms: Click on "College Leave Request".
- Access the Request Form: Click on this link.
- Download and complete the Request Form: Fill in your details accurately.
- Notify Handover Contact: Send the completed form to the person you are handing over to for endorsement.
- Obtain Approval:
- If the Provost is not familiar with electronic endorsement, print the completed form.
- Obtain the Provost's signature on the printed form.
- Scan the approved form.
- Submit for Processing: Send the scanned, approved form to the Administrator for processing.
Submission of External Travel Request
- Access the Website: Go to https://rid.ug.edu.gh/rid-help
- Navigate to Leave Request Forms: Click on "External Travel Request".
- Access the Request Form: Click on this link.
- Download and complete the Request Form: Fill in your details accurately.
- Obtain Approval:
- If the Provost is not familiar with electronic endorsement, print the completed form.
- Obtain the Provost's signature on the printed form.
- Scan the approved form.
- Submit for Processing: Send the scanned, approved form to the Administrator for processing.
Submission of Catering Request
- Access the Website: Go to https://rid.ug.edu.gh/rid-help
- Navigate to Catering Services Request Form: Click on "Catering Services Request Form".
- Access the Request Form: Click on this link.
- Download and complete the Request Form: Fill in your details accurately.
Submission of Stores Request
- Access the Website: Go to https://rid.ug.edu.gh/rid-help
- Navigate to Stores Request Forms: Click on "Stores Request Forms".
- Download and complete the Request Form: Fill in your details accurately.
- Submit for Processing: Send the form to Administration for processing.
Booking of Facilities – Conference and Meeting Rooms
Conference Room (A11)
- Access the Website: Go to https://rid.ug.edu.gh/rid-help
- Navigate to Training Room: Click on "Conference Room".
- Book Appointment:
- Select desired appointment time and date.
- Submit request.
Meeting Room (C9)
- Access the Website: Go to https://rid.ug.edu.gh/rid-help
- Navigate to Meeting Room C9: Click on "Meeting Room C9".
- Book Appointment:
- Select desired appointment time and date.
- Submit request.
Meeting Room (C2)
- Access the Website: Go to https://rid.ug.edu.gh/rid-help
- Navigate to Meeting Room C2: Click on "Meeting Room C2".
- Book Appointment:
- Select desired appointment time and date.
- Submit request.
Booking of Vehicle
- Access the Website: Go to https://rid.ug.edu.gh/rid-help
- Navigate to Vehicle Requisition Form: Click on "Vehicle Requisition Form".
- Book Vehicle:
- Select desired pick-up time and date.
- Submit request.
Reporting I.T Related Issues
- Access the Website: Go to https://rid.ug.edu.gh/rid-help
- Navigate to IT Related Issues Report Forms: Click on "IT Related Issues Report Forms".
- Fill Out the Complaint Form: Complete all required fields and provide detailed information about your complaint.
- Submit the Complaint Form: Once completed, submit the form for review and action.
Lodging of General Complaints
- Access the Website: Go to https://rid.ug.edu.gh/rid-help
- Navigate to Complaints Form: Click on "Complaints Form".
- Complete all required fields: Provide detailed information about your complaint.
- Submit the Form: Once completed, submit the form for review and action.