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RID Internal Help Link (RIHL)

Submission of Internal Leave Request

  • Navigate to Leave Request Forms: Click on "Leave Request Forms".
  • Select Internal Leave Request: Click on "Internal Leave Request".
  • Access the Request Form: Click on this link.
  • Download and complete the Request Form: Fill in your details accurately.
  • Notify Handover Contact: Send the completed form to the person you are handing over to for endorsement.
  • Submit for Processing: Resend the form to Administration for processing or simply upload and submit the completed form using the “Internal Leave Request form” on the website.

Submission of College Leave Request

  1. Access the Website: Go to https://rid.ug.edu.gh/rid-help
  2. Navigate to Leave Request Forms: Click on "College Leave Request".
  3. Access the Request Form: Click on this link.
  4. Download and complete the Request Form: Fill in your details accurately.
  5. Notify Handover Contact: Send the completed form to the person you are handing over to for endorsement.
  6. Obtain Approval:
    • If the Provost is not familiar with electronic endorsement, print the completed form.
    • Obtain the Provost's signature on the printed form.
    • Scan the approved form.
  7. Submit for Processing: Send the scanned, approved form to the Administrator for processing.

Submission of External Travel Request

  1. Access the Website: Go to https://rid.ug.edu.gh/rid-help
  2. Navigate to Leave Request Forms: Click on "External Travel Request".
  3. Access the Request Form: Click on this link.
  4. Download and complete the Request Form: Fill in your details accurately.
  5. Obtain Approval:
    • If the Provost is not familiar with electronic endorsement, print the completed form.
    • Obtain the Provost's signature on the printed form.
    • Scan the approved form.
  6. Submit for Processing: Send the scanned, approved form to the Administrator for processing.

Submission of Catering Request

  1. Access the Website: Go to https://rid.ug.edu.gh/rid-help
  2. Navigate to Catering Services Request Form: Click on "Catering Services Request Form".
  3. Access the Request Form: Click on this link.
  4. Download and complete the Request Form: Fill in your details accurately.

Submission of Stores Request

  1. Access the Website: Go to https://rid.ug.edu.gh/rid-help
  2. Navigate to Stores Request Forms: Click on "Stores Request Forms".
  3. Download and complete the Request Form: Fill in your details accurately.
  4. Submit for Processing: Send the form to Administration for processing.

Booking of Facilities – Conference and Meeting Rooms

Conference Room (A11)

  1. Access the Website: Go to https://rid.ug.edu.gh/rid-help
  2. Navigate to Training Room: Click on "Conference Room".
  3. Book Appointment:
    • Select desired appointment time and date.
    • Submit request.

Meeting Room (C9)

  1. Access the Website: Go to https://rid.ug.edu.gh/rid-help
  2. Navigate to Meeting Room C9: Click on "Meeting Room C9".
  3. Book Appointment:
    • Select desired appointment time and date.
    • Submit request.

Meeting Room (C2)

  1. Access the Website: Go to https://rid.ug.edu.gh/rid-help
  2. Navigate to Meeting Room C2: Click on "Meeting Room C2".
  3. Book Appointment:
    • Select desired appointment time and date.
    • Submit request.

Booking of Vehicle

  1. Access the Website: Go to https://rid.ug.edu.gh/rid-help
  2. Navigate to Vehicle Requisition Form: Click on "Vehicle Requisition Form".
  3. Book Vehicle:
    • Select desired pick-up time and date.
    • Submit request.

Reporting I.T Related Issues

  1. Access the Website: Go to https://rid.ug.edu.gh/rid-help
  2. Navigate to IT Related Issues Report Forms: Click on "IT Related Issues Report Forms".
  3. Fill Out the Complaint Form: Complete all required fields and provide detailed information about your complaint.
  4. Submit the Complaint Form: Once completed, submit the form for review and action.

Lodging of General Complaints

  1. Access the Website: Go to https://rid.ug.edu.gh/rid-help
  2. Navigate to Complaints Form: Click on "Complaints Form".
  3. Complete all required fields: Provide detailed information about your complaint.
  4. Submit the Form: Once completed, submit the form for review and action.

RIHL Feedback Form

We strive to provide you with the best possible experience on our RIHL. Your feedback is crucial in helping us improve and serve you better. We would greatly appreciate it if you could take a few minutes to fill out our feedback form.